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| Not all tow-truck drivers are this friendly. In fact, none are. |
Q.
What to do when a tow-truck wants to hook your car after a crash?
A. Note: your insurance will only pay authorised tow-in operators,
and tow truckers have been known to lie about being authorised.
Stick your insurer’s
“do not tow” sticker to your windscreen. This sticker will alert tow-truck
operators that your car can only be towed by authorised personnel.
Call the number on the
“do not tow” sticker. The call centre consultant will give you a reference
number and will call a tow truck to the scene.
The tow- truck driver
will be given the same reference number. If your number and the tow- truck
driver’s number correspond, you know that the tow-truck operator is authorised
to tow your vehicle.
There is not much you
can do if you are not insured. But always ask for a quote from the operator
before allowing them to tow your vehicle away. Negotiate the price with
competing tow truckers.
